The service desk is manned by knowledgeable and enthusiastic team members whose expertise is highly regarded by the CMIS customer base. The service desk team has a comprehensive knowledge of the CMIS application and the environment in which it is deployed.

Each support agreement contains a detailed Service Level Agreement (SLA) which outlines in detail the services covered, methods of logging calls and timescales for resolution.

Support Contacts

Requests for support should be made directly to the Astech service desk using the details below.

Primary Support Contacts

Tel: 01608 665577
Email: .(JavaScript must be enabled to view this email address)

Customer Services

Customer service or any other enquiries should be made to Simon Hill on 01608 665588 or email .(JavaScript must be enabled to view this email address)